Shipping policy

 

### FOY Shipping Policy

#### Order Processing

- **Order Confirmation:** Once your order is placed, you will receive an email confirmation. Our team will then begin processing your order for shipment.

- **Processing Time:** Orders are typically processed within 1-2 business days. During peak times or promotions, processing may take up to 3-5 business days.

#### Shipping Methods and Delivery

- **Standard Shipping:** We offer standard shipping via major carriers (e.g., UPS, FedEx, USPS). Standard shipping typically takes 3-7 business days, depending on your location.

- **Express Shipping:** For faster delivery, we offer express shipping options at an additional cost. Express shipping usually takes 1-3 business days.

- **Shipping Costs:** Shipping costs are calculated at checkout based on your location and the selected shipping method.

#### Order Tracking

- **Tracking Information:** Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.

- **Delivery Issues:** If you experience any issues with the delivery of your order, please contact our customer service team for assistance.

#### Shipping Restrictions

- **PO Boxes:** We do not ship to PO boxes. Please provide a physical address for delivery.

- **Weather Conditions:** Shipping may be delayed due to extreme weather conditions. We will notify you if there are any significant delays.

#### Returns and Exchanges

- **Damaged Items:** If your order arrives damaged, please contact us within 48 hours of delivery. We will arrange for a replacement or refund.

- **Returns:** For more information on our return policy, please visit our Returns and Exchanges page.

#### Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at [hello@drinkfoy.co].